We are committed to your privacy.
Scope of Privacy
This Privacy Statement (“Privacy Statement”) describes how Zuum Transportation Inc., and its affiliates and subsidiaries (collectively, “we,” “us,” “our,” or the “Company”) handle your personal information when you (collectively, “you” or “your”) use the Company’s websites (including www.zuumapp.com), and any other website where this Privacy Statement is posted), tools, documents and applications (including mobile applications), and other services, including the services offered under the Zuumapp.com (collectively, the “Services”). By using the Services, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Statement.
Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity or promotion, and such supplemental terms will be disclosed to you separately (e.g., a specific promotional webpage) or in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services
Collection of Your Information
Personal Information.We do not collect personal information (such as names, addresses, telephone numbers, email addresses, or financial account information) from you when you browse the Services, unless you have specifically and knowingly provided us with personal information, e.g., by creating an account through the Services (“Zuum Account”), updating your Zuum Account profile, complete forms and through communications delivered as a part of the Services, registering to participate in the community features of the Services (“Community”), creating and updating your Community profile, submitting an employment application, completing online forms, or entering into a transaction with us. This information may include, without limitation, information such as your first and last name, e-mail address, telephone number, username, password, billing information, and other information exchanged in connection with a request for a quote or a transaction. For carriers, additional information may be required to be added to the platform, including, but not limited to, certificates of insurance, IRS W-9 forms, your US DOT, CA, MC, or IFTA number, a copy of ICC/DOT authority, and any safety documentation. We also may acquire personal information from other sources such as offline records, publicly available information, or from third parties. We use this information to provide the Services and as discussed in this Privacy Statement.
Automatically-Collected Information.We may automatically collect information about the computer or devices (including mobile devices) you use to access the Services, and your interactions with the Services. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g., latitude and longitude), the state or country from which you accessed the Services, unique device identifier (e.g., a UDID or IDFA on Apple devices like the iPhone, iPad and iTouch), the pages you view, length of time spent on pages, communications with other users through the Services, the Services you use and the manner in which you use such Services (e.g., the content you access, view, click on, search for, post, favorite, vote, follow, share, upload, or tag), the date and time of your visit, the websites you visited immediately before and after visiting our Company websites, error logs, and other hardware and software information, as well as other geographic and demographic information. We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information. We may use this information to formulate statistical models about use of the Services, enhance the Services for our users, and provide you with information about new opportunities, and tailored content, advertising, marketing and as otherwise discussed in this Privacy Statement. To the extent that such information is maintained in a manner that identifies your name or contact information, it will be treated as personal information; otherwise, such information will be treated as non-personal information.
Zuum Account. If you are logged into your Zuum Account, certain information specified in the preceding paragraph (such as what content you access, view, click on or search for on the Services, the devices from which you access such content and the length of time for which you view same), may be maintained in a manner that identifies such information with your name or contact information. Zuum may use the account details from your Zuum Account across all the Services that Zuum offers. Accordingly, if you have created a Zuum Account for one Company website or aspect of the Services, you may be able to use the same username and password for accounts on other Company websites or with respect to other aspects of the Services, without creating accounts for each such Company website or aspect of the Services. All information collected while you are logged-in to any Zuum Account that is maintained in a manner that identifies such information with your name or contact information, may be aggregated by the Company and used as permitted by this Privacy Statement.
Service Usage. Vehicles and/or carriers using our Services to deliver and/or receive shipments in transport are tracked via global positioning systems coordinates sent to our servers. We use this information for a variety of reasons, including, but not limited to, the following: to enhance and promote our Services, for internal business purposes, provide support, to notify carriers regarding your location, to keep consignees apprised of delivery times, and to assist shippers and dispatchers know where drivers are headed.
How to Disable the Collection of Location Information. If you are using an Apple device, click on “General,” then “Reset,” then “Reset Location and Privacy.” This will turn off location functionality for all of your apps so that the next time you download or use an app, you will be asked again to provide your consent for us and others to access your location information.
If you are using an Android device, visit the device settings, click “Location,” and then click the boxes for the particular applications for which you would like to disable location services.
Adobe AnalyticsThe Company websites may use Adobe’s analytics and on-site Contact Us
Cookies and third-party technologies
These cookies and pixels are used to deliver relevant ads, track email marketing or ad campaign performance and efficiency. For example, we and our ad partners may rely on information gleaned through these cookies to serve you ads that may be interesting to you on other websites. Similarly, our partners may use a cookie, attribution service or another similar technology to determine whether we’ve served an ad and how it performed or provide us with information about how you interact with them.
Our third-party technologies include:
If you are from California, please visit the California Residents section of NextRoll’s Service Privacy Notice.
You have the right to choose whether or not to accept cookies. However, they are an important part of how our Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help" or “Preferences” menu. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://youradchoices.com/ and www.youronlinechoices.eu for EU visitors. For mobile users, you have controls in your device Operating System that enables you to choose whether to allow cookies, or share your advertising ID with our advertising service providers. For information on controlling your mobile choices, you can visit www.networkadvertising.org/mobile-choices To help control or block certain ads in mobile applications, you may choose to download and utilize the DAA mobile app, https://youradchoices.com/appchoices