Freight Broker Software

ZUUM AUTOMATED BROKER

DIGITIZE YOUR BROKERAGE OVERNIGHT

45%

productivity increase

40%

workforce cost savings

35%

faster load matching

50%

less back office touches to grow your bussiness

Digitize Your Brokerage in 24 Hours

Ready to Use SaaS Deployment

Built to Scale with Your Business

Branded & White-Labeled Software

Optimized Spot and RFP Bidding

Connected to External Load Boards

BOOK A DEMO

Companies who trust us

Built to scale. Instantly ready to use.
No upfront cost.

Immediate ROI generation at a fraction of the cost

Fastest industry deployment with no upfront cost

The most comprehensive pricing tools in the game

Advanced reports & predictive analytics

Fully integrated shipper and carrier applications

Dynamic RFP & multi-lane pricing modules

45%

productivity increase

40%

workforce cost savings

35%

faster load matching

50%

less back office touches to grow your bussiness

$5M

average digitization cost savings

A complete digital brokerage operations platform

Accounting & Payment

Streamlined Accounting Activities In One Place

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Reports & Analytics

Advanced Reports & Predictive Analytics

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Pricing

Most Comprehensive Pricing Tools in the Industry

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Spot Bidding

Automated Load Board Posting & Spot Bidding

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Dispatch

Digital Load Tendering & Notifications

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Real-time Track & Trace

24/7 Visibility on Your Shipments

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Exception Management

Increase Operational Efficiency

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Document Management

Streamline Processess with Digitized Documentation

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Email Management

Customize All Email Communications

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Messaging Center

Integrated Live Messaging Center

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Customer Management

Centralize Customer Information in One Place

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Carrier Management

Carrier Relationship Management and Onboarding

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Pricing

Most Comprehensive Pricing Tools in the Industry

Our Pricing tools provide powerful analytics for your pricing team, including lane analysis, external market data, internal historical information as well as cost and margin data.

Get all of the information you need to quickly and accurately evaluate any pricing opportunity.

Fill out some basic information on your shipments to get quotes for standard and expedited shipping.

Spot Bidding

Automated Load Board Posting & Spot Bidding

Post your loads to your internal marketplace and other load boards where carriers can bid on or book your load in real-time on mobile or web.

Bid negotiation is made easy and flexible. Accept, counter, or decline the carrier’s bids without phone calls or emails.

Our Suggested Carriers feature makes it easier and faster to find a carrier for your load by suggesting internal carriers, and carriers posted on external load boards.

Dispatch

Digital Load Tendering & Notifications

Automate Load Tendering to carriers and reduce time by eliminating phone calls, email and other touchpoints.

Streamline load tendering communications with all carriers through automated notifications and our live message center.

Real-time Track & Trace

24/7 Visibility on Your Shipments

Track your shipments in real-time, receive notificiations on status changes and access ETAs at any time.

Provide accurate updates and reassurance of service to your customers.

Exception Management

Increase Operational Efficiency

Detect and address service anomalies before they develop into costly disruptions.

The tool allows flexibility for all loads. Whether it be weight, adding a new stop, changing appointment times, etc., your shipment details can be updated at any time and your drivers and customers will be notified right away.

Document Management

Streamline Processess with Digitized Documentation

Upload and archive all important documents digitally, including Proof of Delivery, Bill of Lading, lumper receipts, etc.

Automate repeatable and costly back-office tasks and eliminate errors.

Our E-signature capability enables you to sign all your shipment related documents digitally and quickly without leaving the system with ZUUMSign.

Email Management

Customize All Email Communications

Customize automated emails to your internal brokers, carriers, and shippers.

MESSAGING CENTER

Integrated Live Messaging Center

Live communication with your drivers, dispatchers, and customers to eliminate long check calls.

Centralize all communications and view conversations that have happened for the specific load numbers.

Improve collaboration with in-order team chat and transfer conversations with customers and carriers to other agents.

Customer Management

Centralize Customer Information in One Place

Manage your customer relationships more effectively

Access and manage all your customer information in one place, including documents, email tracking and notifications.

Organize and keep track of customer contacts, including the point of contact for shipping, accounting, customer service etc., to help you deliver best-in-class customer service.

Carrier Management

Carrier Relationship Management and Onboarding Has Never Been Easier

Manage your carrier relationships more efficiently with onboarding, monitoring, rating and tracking.

Our electronic onboarding process and lean Carrier Packet provides a better service for all of your partners and makes you more competitive in the marketplace.

Provide carriers with a Fleet Manager and Driver App to easily assign drivers, send tracking updates, get paid, and upload documents, including BOLs, POSs, and more.

Accounting & Payment

Streamlined Accounting Activities In One Place

Easy execution of freight bill audit, exception management, claims resolution and carrier payment processes.

Our easy to use Accounts Payable and Accounts Receivable tools provide an aging table with the open balances for your carriers and customers.

Export the aging tables into an excel files to share with your carriers or customers.

Reports & Analytics

Advanced Reports & Predictive Analytics

Get actionable and predictive analytics to identify inefficiencies, inform decisions and improve supply chain operations.

Pull reports on sales, operations, shipments, service levels, and carriers. All reports can be exported for easy sharing.

Create customized, highly configurable reports from lane-level reporting to your daily freight cost and profitability data.

Full Shipment Management

Fully Integrated Shipper and Carrier Applications

Invite your entire network to the platform at no additional cost.

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ZUUM Capacity Pro

Invite your customers to onboard ZUUM Capacity Pro – our free shipper platform. This platfom automates information flow and communication with your customers so you can maximize productivity and increase customer satisfaction.

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ZUUM Loads

Invite your carriers to onbaord ZUUM Loads for free which is securely connected to ZUUM Automated Broker.

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Fleet Manager Mobile App

ZUUM Fleet Manager Mobile App for Android and iOS is the mobile version of ZUUM Loads. This application makes it easy for your carriers to view and update their fleet data wherever they are, whenever they need to.

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Driver Mobile App

The ZUUM Driver Mobile App for Android and iOS gives you complete shipment visibility by using the driver’s GPS location via their smartphone. The driver can easily upload and share documents which will improve compliance and boost collaboration.

Branding & White Labeling

Your Platform, Your Brand, Your Features

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Optimization

Enhance and optimize your freight management operations with a branded technology solution to leverage your brand recognition, reputation, and company messaging.

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Customization

With a white-labeled solution, the platform displays your company’s brand to accelerate adoption and ensure internal employees, external partners, customers and carriers associate the platform with your freight brokerage.

Power up your system with additional features

Maximize your capabilities with our upgrades & customizations.

Universal Touch & Dynamic Smart Rate
Build Your Own Spot Pricing Algorithm and Get Dynamic Smart Rates

Universal Touch: Build your own spot pricing algorithm. You are able to shift how prices are generated on a weekly and daily basis to ensure you don’t leave money on the table and miss out on shipments in volatile markets

Dynamic Smart-Rate: Get instant rates for any lanes based on real-time market data from thousands of freight forwarders and carriers, and inhouse historical data.

Dynamic RFP
Full-Circle, Integrated & Dynamic RFP Software

Dyanamic RFP: View, track, and manage all RFPs in one place, including bid status, duration, start date, end date, and completion.

Routing Guide, Dashboard, and Analytics: View all awarded and contracted lanes and lane details in our routing guide. Update award status, request lane change or request lane removal at any time.

AI Driven, Multi-lane Pricing: Through a lane file RFP upload, the tool helps you acquire lane data for multiple lanes simultaneously as opposed to acquiring them one by one.

Lane Analytics
Spot Market Win/Loss Ratio & Lane Analytics

Spot Market Win/Loss Ratio Analysis: Give you visibility into costs, revenue and profitability of all your lanes.

Identify negative lane trends that affect your revenue and correct them in a timely manner.

Lane Seeker
Find Reliable Carriers Faster with Lane Seeker

Lane Seeker tool utilizes machine learning and automation to help you save time on finding carriers for your repeated lanes and spot freight, giving you more time to focus on generating income

Post your dedicated lanes and spot freight to your carriers who will automatically receive lane offers that match their wishlist/preferred lanes.

View your current dedicated carriers, including volume commitment per week, acceptance ratio, lane performance, average expense and profit margin.

Workforce Management
Workforce Management & ZUUManity

Workforce Management: Create transparency and generate collective incentive that drives performance, growth, and revenue within your organization.

ZUUManity is an Objective and Key Results (OKRs) tool that provides insights and analytics for workforce KPIs measurements and gamified incentivisation.

Integrations & Add-ons

Connect your existing software with ZUUM to achieve peak performance.

Group 32 EDI Integration MacroPoint, project 44, Trucker Tools, FourKites Integration Other Load Board Integration Customization IT Consulting & Design Unlimited Texting Voice Calls ZUUMSign API Customer Integration DAT supercharged API Integration QuickBooks Integration Other Accounting System Integrations Regular DAT Interface Login

EDI Integration

API Customer Integration

DAT supercharged API Integration

Regulat DAT Interface Login

MacroPoint, project 44, Trucker Tool, FourKites Integration

QuickBooks Integration

Other Accounting System Integrations

Other Load Board Integration

Customization IT Consulting & Design

Unlimited Texting

Voice Calls

ZUUMSignn

What our customers say about us

ZUUM Automated Broker digitizes manual operations, increases on-time delivery performance, and improves customer satisfaction with a technology platform that automates your freight.