ZUUM AUTOMATED BROKER
DIGITIZE YOUR BROKERAGE OVERNIGHT
workforce cost savings
faster load matching
less back-office touches to grow your business
Digitize Your Brokerage in 24 Hours
Ready to Use SaaS Deployment
Built to Scale with Your Business
Branded & White-Labeled Software
Optimized Spot and RFP Bidding
Connected to External Load Boards
Companies who trust us
Built to scale. Instantly ready to use.
No upfront cost.
Immediate ROI generation at a fraction of the cost
Fastest industry deployment with no upfront cost
The most comprehensive pricing tools in the game
Advanced reports & predictive analytics
Fully integrated shipper and carrier applications
Dynamic RFP & multi-lane pricing modules
workforce cost savings
faster load matching
less back-office touches to grow your business
average digitization cost savings
A complete digital brokerage operations platform
Most Comprehensive Pricing Tools in the Industry
Our Pricing tools provide powerful analytics for your pricing team, including lane analysis, external market data, internal historical information as well as cost and margin data.
Get all of the information you need to quickly and accurately evaluate any pricing opportunity.
Fill out some basic information on your shipments to get quotes for standard and expedited shipping.
Automated Load Board Posting & Spot Bidding
Post your loads to your internal marketplace and other load boards where carriers can bid on or book your load in real-time on mobile or web.
Bid negotiation is made easy and flexible. Accept, counter, or decline the carrier’s bids without phone calls or emails.
Our Suggested Carriers feature makes it easier and faster to find a carrier for your load by suggesting internal carriers, and carriers posted on external load boards.
Digital Load Tendering & Notifications
Automate Load Tendering to carriers and reduce time by eliminating phone calls, email and other touchpoints.
Streamline load tendering communications with all carriers through automated notifications and our live message center.
Real-time Track & Trace
24/7 Visibility on Your Shipments
Track your shipments in real-time, receive notifications on status changes and access ETAs at any time.
Provide accurate updates and reassurance of service to your customers.
Increase Operational Efficiency
Detect and address service anomalies before they develop into costly disruptions.
The tool allows flexibility for all loads. Whether it be weight, adding a new stop, changing appointment times, etc., your shipment details can be updated at any time and your drivers and customers will be notified right away.
Streamline Processess with Digitized Documentation
Upload and archive all important documents digitally, including Proof of Delivery, Bill of Lading, lumper receipts, etc.
Automate repeatable and costly back-office tasks and eliminate errors.
Our E-signature capability enables you to sign all your shipment related documents digitally and quickly without leaving the system with ZUUMSign.
Customize All Email Communications
Customize automated emails to your internal brokers, carriers, and shippers.
Integrated Live Messaging Center
Live communication with your drivers, dispatchers, and customers to eliminate long check calls.
Centralize all communications and view conversations that have happened for the specific load numbers.
Improve collaboration with in-order team chat and transfer conversations with customers and carriers to other agents.
Centralize Customer Information in One Place
Manage your customer relationships more effectively.
Access and manage all your customer information in one place, including documents, email tracking and notifications.
Organize and keep track of customer contacts, including the point of contact for shipping, accounting, customer service etc., to help you deliver best-in-class customer service.
Carrier Relationship Management and Onboarding Has Never Been Easier
Manage your carrier relationships more efficiently with onboarding, monitoring, rating and tracking.
Our electronic onboarding process and lean Carrier Packet provides a better service for all of your partners and makes you more competitive in the marketplace.
Provide carriers with a Fleet Manager and Driver App to easily assign drivers, send tracking updates, get paid, and upload documents, including BOLs, POSs, and more.
Accounting & Payment
Streamlined Accounting Activities In One Place
Easy execution of freight bill audit, exception management, claims resolution and carrier payment processes.
Our easy to use Accounts Payable and Accounts Receivable tools provide an aging table with the open balances for your carriers and customers.
Export the aging tables into an excel files to share with your carriers or customers.
Reports & Analytics
Advanced Reports & Predictive Analytics
Get actionable and predictive analytics to identify inefficiencies, inform decisions and improve supply chain operations.
Pull reports on sales, operations, shipments, service levels, and carriers. All reports can be exported for easy sharing.
Create customized, highly configurable reports from lane-level reporting to your daily freight cost and profitability data.
Full Shipment Management
Fully Integrated Shipper and Carrier Applications
Invite your entire network to the platform at no additional cost.
ZUUM Capacity Pro
Invite your customers to onboard ZUUM Capacity Pro – our free shipper platform. This platfom automates information flow and communication with your customers so you can maximize productivity and increase customer satisfaction.
Invite your carriers to onboard ZUUM Loads for free which is securely connected to ZUUM Automated Broker.
Fleet Manager Mobile App
ZUUM Fleet Manager Mobile App for Android and iOS is the mobile version of ZUUM Loads. This application makes it easy for your carriers to view and update their fleet data wherever they are, whenever they need to.
Driver Mobile App
The ZUUM Driver Mobile App for Android and iOS gives you complete shipment visibility by using the driver’s GPS location via their smartphone. The driver can easily upload and share documents which will improve compliance and boost collaboration.
Branding & White Labeling
Your Platform, Your Brand, Your Features
Enhance and optimize your freight management operations with a branded technology solution to leverage your brand recognition, reputation, and company messaging.
With a white-labeled solution, the platform displays your company’s brand to accelerate adoption and ensure internal employees, external partners, customers and carriers associate the platform with your freight brokerage.
Power up your system with additional features
Maximize your capabilities with our upgrades & customizations.
Universal Touch & Dynamic Smart Rate
Build Your Own Spot Pricing Algorithm and Get Dynamic Smart Rates
Universal Touch: Build your own spot pricing algorithm. You are able to shift how prices are generated on a weekly and daily basis to ensure you don’t leave money on the table and miss out on shipments in volatile markets.
Dynamic Smart-Rate: Get instant rates for any lanes based on real-time market data from thousands of freight forwarders and carriers, and in-house historical data.
Full-Circle, Integrated & Dynamic RFP Software
Dynamic RFP: View, track, and manage all RFPs in one place, including bid status, duration, start date, end date, and completion.
Routing Guide, Dashboard, and Analytics: View all awarded and contracted lanes and lane details in our routing guide. Update award status, request lane change or request lane removal at any time.
AI Driven, Multi-lane Pricing: Through a lane file RFP upload, the tool helps you acquire lane data for multiple lanes simultaneously as opposed to acquiring them one by one.
Spot Market Win/Loss Ratio & Lane Analytics
Spot Market Win/Loss Ratio Analysis: Give you visibility into costs, revenue and profitability of all your lanes.
Identify negative lane trends that affect your revenue and correct them in a timely manner.
Find Reliable Carriers Faster with Lane Seeker
Lane Seeker tool utilizes machine learning and automation to help you save time on finding carriers for your repeated lanes and spot freight, giving you more time to focus on generating income.
Post your dedicated lanes and spot freight to your carriers who will automatically receive lane offers that match their wishlist/preferred lanes.
View your current dedicated carriers, including volume commitment per week, acceptance ratio, lane performance, average expense and profit margin.
Workforce Management & ZUUManity
Workforce Management: Create transparency and generate collective incentive that drives performance, growth, and revenue within your organization.
ZUUManity is an Objective and Key Results (OKRs) tool that provides insights and analytics for workforce KPIs measurements and gamified incentivisation.
Integrations & Add-ons
Connect your existing software with ZUUM to achieve peak performance.
API Customer Integration
DAT supercharged API Integration
Regulat DAT Interface Login
MacroPoint, project 44, Trucker Tool, FourKites Integration
Other Accounting System Integrations
Other Load Board Integration
Customization IT Consulting & Design
What our customers say about us
ZUUM Automated Broker digitizes manual operations, increases on-time delivery performance, and improves customer satisfaction with a technology platform that automates your freight.