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Blog Supply Chain Expertise

Valentine’s Day by the Numbers

Like every holiday during the past year, Valentine’s Day will look a little different this year. Based on the National Retail Federation and Insights & Analytics’ annual Valentine’s Day survey, “consumers plan to spend an average $165 on Valentine’s Day gifts and celebrations.” While this figure has actually decreased from last year’s average Valentine’s Day spend of $196 per person, this year’s celebration follows “a record-setting winter holiday season.”

On top of that, the NRF also highlighted that 46% of respondents are “actively avoiding in-person gatherings” leading to a $1.5 billion drop in Valentine’s Day spending this year. Some ways Americans are celebrating valentines days during this age of lockdown gifting boxed Chocolates, preparing at home meal Kits, and sending floral arrangements.

Having roses delivered to your special someone is a highly coordinated logistics effort as the average lifespan of a rose once it has been cut is 19 days. The restricted delivery window is the very reason why “Valentine’s Day — not Christmas — is when UPS moves the most freight out of Colombia,” one of the U.S.’ largest importer of roses.

Due to rising demand for inexpensive roses and the expansion of U.S. trade agreements, “US-produced roses sank by 7.5% while imports from Colombia jumped by 33.4%.” American growers are simply unable to compete with Columbia’s blooming flower industry.

The director of packaging at Elite, a leading grower in Columbia highlighted that a majority of the roses that are grown at his facility are consumed internationally, with  “80% [going] to North America and the rest to Europe.”

Americans are expected to spend “an estimated $2 billion” roses and $21.8 billion on Valentine’s day altogether. The NRF anticipates spending for next year’s activities to return to expected levels when businesses reopen.

Sources:

https://nrf.com/blog/3-ways-covid-19-changing-valentines-day-plans-year

https://www.supplychain247.com/article/the_logistics_of_valentines_day_during_covid19

https://www.inboundlogistics.com/cms/article/news-valentines-day-logistics/

https://www.businessinsider.com/how-valentines-day-roses-travel-from-colombia-your-doorstep-2019-2

Categories
Blog Supply Chain Expertise

4 Supply Chain Technology Trends to Watch for 2021

Analysts are encouraging manufacturers to prepare for the economy to rebound as we head into the new year. Deutsche Bank analyst, Amit Mehrotra shared his “long-held bullish stance on transportation equities” and identifies the “lift in the industrial economy, strong housing demand, continued inventory restocking and a release of pent-up consumer demand.” While protecting operations from disruptions will continue to be a primary concern in 2021, companies will explore new ways to optimize their supply chains to meet modern demand. We rounded up 4 supply chain technology trends to watch for 2021.

Predictive Analytics

Enterprise manufacturers will continue to look for solutions that provide greater visibility well into 2021. The visibility technology available allows managers to access updates on their shipments and identify any issues that may arise in real time, but “what good is seeing a problem if you can’t resolve it.” With the help of artificial intelligence, predictive analytics is  primarily used to guide decisions regarding “intelligent transportation and route planning, demand planning and others.” This past year, supply chain leaders needed to adapt their process quickly due to drastic peaks in demand and uncertain supplies. To minimize the negative impact of unanticipated circumstances,“organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight.”

Automation

Manual processes for paperwork, communication, and reporting have remained a widespread problem for the logistics industry. A study by  the Tungsten Network reported that U.S. businesses lost an average of $171,340 per year “chasing purchase order numbers, processing paper invoices and responding to supplier inquiries.” By automating these processes, companies become “more efficient, reliable, and profitable” by minimizing the time spent on essential tasks, reducing errors, lowering costs, and promoting information sharing across the organization. Gartner’s Research Vice President, Brian Burke provides keen insight and predicts that “hyperautomation is irreversible and inevitable. Everything that can and should be automated will be automated.”

Integrated Systems & Layered Technologies

Legacy software have been central to enterprise supply chain operations. However, evolving buying patterns and business practices bring a new set of challenges that these systems may not be able to keep up with. While  replacing legacy software with emerging technology may sound like a simple solution, the undertaking will turn out to be quite costly. Newcomers in the logistics technology space recognize this barrier, understand many shippers use a combination of tools and therefore have the capability to “integrate multiple management systems via API and the cloud.” It is important to note that increasing the number of technologies will not not necessarily lead to an increase in efficiency and optimization. Each piece of technology must work together and streamline your workflow, rather than creating additional steps. If implemented properly, manufacturers, or shippers, can overcome the limitations of their existing systems. 

Omnichannel Operations

Many companies that provide consumer products and commodities were one of the first to feel the pressures of rising demand and tight supplies during the early days of lockdown. When companies choose to diversify their resources and sales channels, they are better equipped to maintain business continuity and position themselves for resilience. A UPS driver recently interviewed by NPR described the record number home deliveries when the U.S. economy first came to halt as “Christmas time in March.” Meeting customer expectations regardless of circumstances became a top priority for shippers that will likely persist throughout 2021.

Sources:

https://markets.businessinsider.com/news/stocks/2021-trucking-outlook-comes-into-focus-1029909508

https://www.supplychain247.com/article/top_trends_accelerating_the_supply_chain_in_2021

https://www.supplychaindigital.com/logistics/role-ai-and-big-data-modern-day-logistics

https://www.gartner.com/smarterwithgartner/gartner-top-strategic-technology-trends-for-2021/

https://www.mhlnews.com/global-supply-chain/article/22054569/supply-chain-losing-hours-money-to-poor-financial-systems

https://financesonline.com/supply-chain-trends/

https://www.npr.org/2020/12/18/947837763/dear-present-procrastinators-ship-that-holiday-gift-now

Categories
Blog Shipper News Supply Chain Expertise

How to Supplement Shipping Capacity with Digital Freight Marketplaces to Save Time and Money During Peak Season

Supply chains have transformed tremendously over time to meet growing consumer demand and fluctuating supply of goods and raw materials. Supply chain leaders are tasked with designing a freight network “that offers consistent and reliable delivery services” while remaining adaptive to “customer requirements” and continues to improve “operating efficiency.”

Harvard Business Review highlights the lasting effects Coronavirus has had on supply chain networks in their analysis stating that “many things are not going to change. Consumers will continue to want low prices (especially in a recession), and firms won’t be able to charge more just because they manufacture in higher-cost home markets.”

Once businesses began to reopen in the summer, manufacturers needed to produce more quickly. The Wall Street Journal noted that these conditions “could set off what is known as the “bullwhip effect,” in which efforts to restock while meeting increased demand travel through supply chains, affecting finished-goods manufacturers, makers of parts and components and raw-materials suppliers.”  With companies seeking to meet the recovering demand, they need to bolster their operations and quickly address any vulnerabilities in their supply chain that the pandemic exposed.

Digital Freight Marketplaces – Fast & Convenient Access to Capacity When Needed

With an increased need to move goods and materials, would the typical workflow supply chain leaders share to procure transportation keep up with these extreme circumstances? First, they look to their internal carrier network. Then, they  enlist the support of freight brokers. After exhausting these options, digital freight marketplaces become “a great way for shippers and carriers to quickly expand their operating networks.” Journal of Commerce explains the digital freight marketplace’s key function: “at its core, digital freight matching is about more efficiently connecting sources of freight with sources of capacity that would otherwise have no way to find one another.”

It may be difficult to discern how a digital freight marketplace differs from a freight broker — digital or not. However, FreightWaves makes a clear distinction between the two by noting “in terms of the value proposition to customers, every digital freight marketplace would also function as a digital freight brokerage but not every digital freight brokerage would be a true marketplace.” While they both match shippers to carriers, the vast network provided by digital freight marketplaces enables shippers to book trucks more quickly and at a lower price.

New Ways to Cope with the Capacity Crunch

Manufacturers have become accustomed to the capacity crunch due peak shipping season, however, this peak season shipping offers a new set of challenges. This may be the primary reason for the spot market reaching record highs. Rather than making additional investments, there are strategies to help managers better utilize digital freight marketplaces beyond expanding carrier networks.

Supply chain leaders should leverage digital marketplaces alongside their internal carrier networks. By managing RFPs for your existing carrier network and a digital freight marketplace simultaneously, companies will be able to increase their chances of finding a carrier faster and at a lower price.

In some cases, companies have minimal leniency, if any, with their transportation budgets. Automating bid acceptance when a carrier agrees to the set price accelerates the planning and allows employees to focus on other projects instead of manually checking for carriers bids.

Lastly, logistics executives should refrain from using the spot market “as a last resort and start viewing it as a strategic tool.” This minimizes any surprise blows to freight spend.

Technology can enhance operations, simplify decision-making, and provide valued insight. At the end of the day, every hypothetical situation cannot be planned and prepared for. Nonetheless, pursuing proactive risk mitigation creates more protection against cyclical events such as peak season shipping and black swan events.

Sources:

https://www.gartner.com/en/supply-chain/role/supply-chain-logistics-leaders

https://hbr.org/2020/09/global-supply-chains-in-a-post-pandemic-world

https://www.wsj.com/articles/bullwhip-effect-could-boost-u-s-economy-11600858980

https://www.joc.com/technology/freight-procurement-systems/freight-marketplaces-hinge-spot-rate-adoption_20190613.html

https://www.ttnews.com/articles/why-digital-freight-marketplaces-matter-now-more-ever#:~:text=Utilizing%20a%20DFM%20is%20a,move%20thus%20potentially%20reducing%20backhauls.

https://www.freightwaves.com/news/why-digital-freight-brokers-might-fail-to-disrupt-the-freight-brokerage-industry

Categories
Blog Supply Chain Expertise

Coopetition Explained

In an effort to scale business, companies often pursue strategic alliances to expand their customer base, reach new markets, and provide added value to their current customers.

Contemporary enterprise companies have engaged in strategic alliances for decades, but as of recently the business community has seen an uptick in these partnerships. PricewaterhouseCoopers and alliance strategy expert, Benjamin Gomes-Casseres, highlighted the peak of existing global partnerships in their report, “Why Your Next Deal May Be a Partnership.” One of the primary takeaways demonstrated “the combined number of alliances and JVs (joint ventures) has increased in the past two years and is now at its highest level since the start of the century.”

Recent events such as the Coronavirus pandemic and the economic recession have made the notion of sharing risk with strategic partners to curtail potential losses an appealing strategy. While companies tend to look for potential partners outside of their industries “to cope with rising competition,” many global corporations are pursuing coopetition, or “the simultaneous existence of cooperation and competition between competitors” to get ahead. At first glance, the thought of collaborating with your competitors seems counterintuitive, but if executed properly, both companies will see the return on investment outweighs the potential drawbacks and reservations.

What is coopetition?

The basic understanding of coopetition stems from the concept of “cooperative games” in the 1944 book, Theory of Games and Economic Behavior, in which “binding agreements among the players” are formed to “allocate cooperative gains.”

 The phrase was not formally coined until the publishing of Adam M. Brandenburger and Barry J. Nalebuff’s 1996 book, Co-opetition: A Revolution Mindset. The pair asks business leaders to consider this “high profit means of leveraging business relationships” and abandon their traditional views of competition

Benefits of Coopetiton

Aside from the benefits produced by strategic partnerships that were earlier mentioned, coopetiton provides the opportunity to expand capabilities by sharing resources. Harvard Business Review recognizes the difficulty in developing organizational processes and technology in their analysis noting, “it takes so much money to develop new products and to penetrate new markets that few companies can go it alone in every situation.”

Blockchain Strategist at Fedex, Dale Chrystie provided an area of opportunity where shipping companies could collaborate. He explains “virtually each of these companies has their own databases, but they don’t talk to each other well, if at all. This presents a great deal of friction in the global supply chain industry, with friction referring to the increased time, costs and resources required to move data between databases or across borders.”

However, it is important to note that engaging in collaborative competition needs to be met with the intention to learn as many western companies “are more interested in reducing the costs and risks of entering new businesses or markets than in acquiring new skills.”

Coopetition in Action

The 2014 announcement of the Apple and IBM partnership is a prime example of how two industry-leading companies combined their resources and expertise to capture larger shares of a market.

“By inviting rivals into its business model and thus creating a larger overall market, a firm can potentially capture a bigger share for itself down the road. “Take the so-called AIM alliance between Apple, IBM, and Motorola. Although Apple and IBM competed fiercely in the personal computer market, their collaboration on a new wave of microprocessors created new markets and opportunities for both firms.” 

President of BNSF, Dan Curtis also mentioned his company’s strategic intent to elevate the freight broker industry during a panel discussion at the Future of Trucking Virtual Event. “We’re currently in a data sharing collaboration with some of our competitive set…It’s part of an effort to really get a better price to shippers ultimately in real time that considers many of the aspects and factors that typically haven’t been aggregated in a meaningful manner” he said.

The need to collaborate is greater than ever, especially in an industry as vast as supply chain and logistics. ZUUM intends to empower the industry by breaking down siloed information through their technology and continues to be a proponent of coopetiton.

Sources:

https://www.strategy-business.com/article/Why-Your-Next-Deal-May-Be-a-Partnership

https://www.forbes.com/sites/katevitasek/2020/03/28/the-increasing-need-for-strategic-alliances/?sh=1505365f7941

https://www.researchgate.net/publication/326758498_Benefits_and_Drawbacks_of_Coopetition_The_Roles_of_Scope_and_Durability_in_Coopetitive_Relationships

http://documents1.worldbank.org/curated/en/540621468141268429/pdf/wps4072.pdf

https://hbr.org/1989/01/collaborate-with-your-competitors-and-win

https://blockchain.cioreview.com/cxoinsight/coopetition-the-secret-to-blockchains-success-nid-31023-cid-176.html

https://www.strategy-business.com/blog/The-Amazon-Model-If-You-Cant-Beat-Em-Work-with-Em?gko=af971

Categories
Blog Supply Chain Expertise

Top 3 Ways Artificial Intelligence Will Revolutionize Logistics & Transportation

A few decades ago, artificial intelligence still seemed like a pipe dream – a far out technology that we wrote into our movies and television shows, not something that we could yet interact with on a daily basis. Now, technology has made leaps and bounds in our attempts to streamline as many processes as possible. For those who work in trucking and logistics, efficiency is key to determining profit and positive feedback.

According to The Economist, “McKinsey estimates that firms will derive between $1.3trn and $2trn a year in economic value from using AI in supply chains and manufacturing.” And going to the source itself, McKinsey claims that, “63 percent of respondents report revenue increases from AI adoption in the business units where their companies use AI,” indicating that there is significant potential for artificial intelligence in supply chain management. Below are three main ways AI is expected to change the industry: 

1. Demand Prediction

In an ever-changing market with high competitiveness, many businesses cannot afford to overestimate the amount of product it will need to carry in order to make a profit. Overestimating means that the company will lose time, money, and resources on the leftover product. On the other hand, lowballing your product amount might mean that you lose out on potential customers and income. What can you do? Recent studies by Deloitte indicate that AI has an ability to predict these product demands better than humans. With an unfair advantage, artificial intelligence can analyze and connect every piece of information and spit out probabilities in a much faster, cost effective way. In addition, AI can help predict individual customer needs by analyzing what products have been of use to them, and what products or services will continue to best serve them. Happy customers make return customers, and an industry running on happy, efficient transactions is an industry that is thriving.

2. Back Office Operations

In many companies, there are office tasks that seem repetitive and monotonous. For logistics companies, this reality is made even more daunting by the sheer amount of information and clerical responsibilities that workers must face. By combining AI with RPA (Robotic Process Automation), a different technology is created, called cognitive automation. Cognitive automation is able to analyze and optimize areas of logistics such as transport capacity, real-time decisions, and end-to-end supply chain. Having AI take over daily operations that clog the pipes, so to speak, helps improve the quality of your employee’s work, while lowering costs and errors.

3. Warehouse Automation

Using artificial intelligence to automate warehouse operations has the advantage of increasing revenue while lowering transportation costs that would otherwise be incurred. With the help of AI to predict demand for a product, companies can send products to regional warehouses ahead of time and cut back on costs by having more time to schedule routes and other arrangements. Warehouse automation also brings the addition of computer vision, which can pinpoint and organize inventory, quickly and accurately. It can even communicate with nearby warehouses to help determine which location would be most efficient for the product to be shipped from.

What do you think? Is AI the future, or are there better ways to increase efficiency in transportation? Did we miss anything? Let us know by reaching out to us at marketing@zuumapp.com.

Related sources:

https://towardsdatascience.com/how-ai-changes-the-logistic-industry-3d55401778d

https://www.economist.com/special-report/2018/03/28/how-ai-is-spreading-throughout-the-supply-chain?FEATURE_ARTICLES_V1=0

https://www.zdnet.com/article/artificial-intelligence-works-its-way-into-supply-chains/

https://www.mckinsey.com/featured-insights/artificial-intelligence/global-ai-survey-ai-proves-its-worth-but-few-scale-impact

https://www2.deloitte.com/us/en/insights/deloitte-review/issue-19/art-of-forecasting-human-in-the-loop-machine-learning.html

https://www.sdcexec.com/transportation/blog/21070203/why-ai-and-cognitive-automation-are-the-next-frontier-in-transportation-and-logistics

Categories
Blog Supply Chain Expertise

Technology in the Trucking Industry: What the Future Holds

The trucking industry is an example of a significant business vertical where technology can help optimize segments of an industry while also benefiting our planet and our society. Previously, transportation mainly relied on a classic model consisting of transportation infrastructure, fragmented technology, and more than 700,000 carriers with fewer than 20 trucks in the US alone. However, like with every other industry, companies have had to change with the times. The constant changes in tech have pushed those in logistics to diversify and transform in order to maintain a competitive advantage. Today, advances in technology promise to provide solutions to some of the industry’s biggest obstacles. 

How can technology solve these issues in the logistics industry? Let’s dive right in for a brief overview. 

1. The Driver Shortage

Always at the forefront when discussing what plagues freight, the driver shortage is a real issue for the industry. With drivers and employers butting heads over profits, and the American Trucking Association having officially recognized an ongoing shortage, companies in the meantime are at a loss of what to do. A layered situation, the shortage is not something that has appeared overnight, and it can’t be resolved overnight either. Today, there are only two solutions: Adding capacity by adding drivers & trucks or making what is called dark capacity accessible to shippers through technology.

Training drivers takes time and is costly. Technology, like Digital Freight Marketplaces, can be implemented faster, and instantly solve the problem of capacity access, as long as empty miles and unused capacity still exist. DFMs like the ZUUM DFM just require more adoption, where more shippers start to use DFMs for both dedicated and spot freight. The resulting increase of capacity utilization and resulting fewer empty miles also have a positive effect on carbon emissions. ZUUM’s new backhaul finder is a great example of technology that can alleviate the capacity problem for shippers, while increasing profitability for carriers by adding paying loads instead of empty miles.

In the future, automated trucking – either driver assisted autopilots or fully self-driving trucks – are also a solution that may be able to reduce the size of the problem. Some self-driving trucks are being tested today and may be more common on our roads within the next decade. According to Chuck Price, Chief Product Officer at TuSimple, “their new autonomous trucks can see forward over a half mile, farther than any other autonomous system in the world, and that they can run during the day, the night and even in the rain.” This technology could reduce the capacity problem, especially during times when transportation demand is high, as a temporary supplement to the truckers on the road today.

2. Lack of Efficiency

Time is money, and money is time. Regardless of where you work, almost every businessman will tell you the same thing. The good news is, there are countless ways to improve efficiency at every step of the way, thanks to different technology solutions. We can see this at the ground level, such as by using truck scales: they allow workers to weigh the shipment as they are simultaneously loading and unloading it, versus having to manually carry it back and forth in order to weigh it. Saving your worker’s time and energy helps ensure that they are happier at work and makes it so that the surplus is being reinvested elsewhere, thereby benefiting the employer. Software and driver apps that help truckers find the cheapest available gas, improved GPS features, and automated freight matching are all key improvements that help further freight.

3. Legacy Tools

The few technological enhancements in trucking are often legacy tools that has not been updated for years. New logistics technology companies are emerging and are offering innovative solutions. Software-as-a-Service, or SaaS, has been a game changer for many fleet management companies. From maintenance, route planning, trend analysis, and real-time updates on the shipment process, SaaS has made it possible for companies to go online and subscribe to a service without being locked in for years, potentially missing out on further technological innovation. Being internet-based increases accessibility and lets multiple parties make use of the software. A 2016 survey reported that over 60% of companies were already using SaaS, making it a welcome addition to technology that has improved trucking on a significant scale. 

At ZUUM Transportation, we believe that the future is in the details, and those details can be found in the technology that we choose to invest in. Learn more about our technology solutions here.

Related Sources:

https://www.mytruckpulse.com/blog/technology-innovation-in-trucking-industry.html

https://www.ttnews.com/articles/ai-trucking

https://hackernoon.com/5-future-transportation-technologies-that-will-boom-or-bust-in-2019-b5ee59f7f8f

https://interestingengineering.com/automated-trucks-are-coming-much-sooner-than-you-think

https://www.softwareadvice.com/resources/fleet-management-trucking-technology-trends/

https://www.geotab.com/blog/benefits-of-saas/

https://www.computereconomics.com/article.cfm?id=2253

Categories
Blog Broker News Logistics News Supply Chain Expertise

ZUUM Transportation Raises $12.58 Million in Seed Funding

NEWSWIRE PRESS RELEASE  UPDATED: AUG 18, 2020 15:43 EDT

ZUUM announces the recent close of a 2nd round of seed funding at $8.58 million for a total raise of $12.58 million to date. The funding accelerates critical technology innovation in the fragmented logistics industry. ZUUM automates freight for shippers, brokers, carriers, and drivers on one universal platform.

We are humbled and inspired by the investors who share our vision and believe in our mission, including Estes Express Lines, BNSF Logistics, Plug and Play Ventures, Logifruit of Spain, Estes Forwarding, SAIC Ventures, and Holman Growth Ventures,” states Mustafa Azizi, CEO of ZUUM Transportation, Inc.

Since its founding in 2016, ZUUM has grown to deliver thousands of loads per month for more than 235 shippers, including several Fortune 500 companies. Freight is booked on an integrated logistics platform, matching shippers with pre-vetted carriers. Automated bidding, dispatch, track & trace, workflow automation, digital document management, accounting, and predictive reports & analytics help maximize productivity. ZUUM offers the most comprehensive solution in the market to date and the first digital broker-in-the-box software.

Featured in:

“We invested into ZUUM because of the agile, comprehensive technology suite they have developed. We anticipate strong demand from shippers, brokers, and carriers worldwide. ZUUM leadership has deep industry knowledge and a true partnership mindset. We look forward to expanding our cooperation,” says Pat Martin, VP Corporate Sales & Strategic Planning, Estes Express Lines (largest, privately-owned freight shipping company in North America).

AUTOMATE FREIGHT

In 2016, CEO and Founder, Mustafa Azizi, and COO and Co-Founder, Matt Tabatabai, identified an urgent need for more efficiency in the $800 billion trucking industry. Fragmented processes, legacy software, unsustainable revenue models, and a lack of transparency are reducing profit and performance for all participants in the freight industry. For over 20,000 freight brokers in the US, the digital broker-in-the-box solution solves scalability issues. By allowing brokers of any size to digitize and automate, ZUUM increases broker productivity by more than 40%.

FIRST LOGISTICS SUPER PLATFORM

Today, ZUUM delivers efficiency by automating freight nationwide. Digital freight marketplace, shipper TMS, broker software, carrier TMS, and driver app are all connected on one Logistics Super Platform.

Are you a shipper? Shippers access instant freight quotes and gain real-time load visibility.

Are you a freight broker? Brokers accelerate load coverage and automate client notifications.

Are you a carrier? Carriers receive transparent commissions, profitable loads, and route optimization.

ZUUM delivers shipments reliably at a lower cost for shippers and at a higher profit for carriers, while reducing carbon emissions.

“We reduce transportation cost and improve service levels for shippers. Our software minimizes load failures and increases customer satisfaction for brokers. We reduce empty miles and maximize profitability for carriers. After just four years of operations, shippers, brokers, carriers, and drivers from all over the nation are counting on ZUUM. We are proud to automate their freight today, and will continue to build technology that solves the most critical challenges in logistics,” says Matt Tabatabai, COO of ZUUM Transportation, Inc.

About ZUUM Transportation

ZUUM Transportation, Inc. is a rapidly growing tech startup transforming the $1.2 trillion logistics industry. Their vision is to optimize logistics and streamline supply chains globally on one efficient, automated, and easy-to-use super platform. ZUUM combines a digital freight marketplace with a shipper TMS, broker software, carrier TMS, and driver app.

ZUUM – AUTOMATE YOUR FREIGHT ™